Wednesday, 28 January 2009

Community moderation explained

Yahoo! Answers makes use of community moderation, a process where members of the Yahoo! Answers community will report content they feel violates the community guidelines.

Users are assigned a trust level which is based purely on a user's previous reporting accuracy. Very accurate reporters shall have a high trust level and therefore will have more power when it comes to removing content. If content is reported by two or more trusted reporters then that content shall be removed from the community automatically.

When content is removed, the author of the question may be docked points (between 2-10) as a form of punishment. They shall also be sent a violation notice which shall outline the reason for their content being removed as well as a link to appeal the removal of such content should the author of the content feel it was removed incorrectly.

When a user files an appeal, a member of the customer service team for Yahoo! Answers shall review the appeal. If they agree the content was reporting incorrectly, the content shall be reinstated back into the community along with any points originally deducted. Furthermore the user(s) who filed the report shall be considered less trustworthy and will find it harder to incorrectly remove content from the site.

This is further explained in the diagram below:

Your content (i.e. a question or answer)

2 or more reports are filed by trusted users

The content is removed automatically without review

The author shall be sent a violation notice

The author of the content can appeal → Or author will take no further action

The appeal shall be reviewed by a member of staff

The appeal can be declined → Content is not replaced and ten points removed

The appeal is successful and the content is reinstated along with any lost points

Violation notices are simply a warning to indicate that a user has broken the rules. Your account should be in no danger of being suspended unless you receive many violation notices in a short period of time or post very bac content such as breaking the law.

Hopefully this helps to explain the process a little clearer.

All the best
Chεεrs

Sunday, 4 January 2009

Love in a name ?

How do you get those symbols in your Yahoo! Answers nickname ? - Cheers is here to explain all:

"Most users make use of alt codes, which requires a user to hold down the ALT key on a keyboard while typing in a numeric command on the number pad, which is found to the right hand side of the keyboard:

For example in order to type a heart, hold down the ALT key and press the number 3 on the number pad, then release ALT. This should present you with the symbol ( ♥ ).

For laptop users, you may be required to hold down the blue FNC or function key while holding down ALT in order to activate the number pad.

A full list of alt codes can be found using the link below
http://www.tedmontgomery.com/tutorial/ALTchrc-a.html

If you are having problems with creating the symbol, you can also use the site above to copy and paste images in. "

All the best
Chεεrs

Give me more.... (Avatar wise)

Many ask 'How can I show my whole avatar image on Yahoo! Answers'?

Well here is the '101' on how to show your full avatar:

(1) Download your LARGE image as a JPEG image using the link below
http://avatars.yahoo.com/download.html

(2) Save the image to an easy to find location such as your computer desktop

(3) Create a Yahoo! 360 account using the link below (takes 5 mins)
http://360.yahoo.com

(4) Click the 'my page' link while on Yahoo! 360 (found towards the top right of the page) to access the edit page view.

(5) Click the 'edit my personal photos' link which can be found to the left hand side of the page

(6) Click browse, and select your Yahoo! Avatar image which you downloaded earlier

(7) Once uploaded, select this image as the primary image

(8) Click the blue save button

(9) Return to your Yahoo! Answers profile page and click the 'edit my info' link

(10) Under avatar options, select use my Yahoo! 360 image (which should be showing your full avatar image)

(11) Save all changes

Your new, full length avatar image should now be showing, however please note that it can take up to twenty four hours for Yahoo! Answers to update this change.

All the best
Chεεrs

Wednesday, 10 December 2008

New profiles - what !!!!

Hello guys

Thought I would take a bit of time to help point-out the new Yahoo! profiles which are due to go live early next year. Yahoo! Answers users should be aware that there is a good chances that these profiles (which can be accessed at http://profiles.yahoo.com) will most likely have a certain degree of integration with Yahoo! Answers, certainly in terms of uploading personal images for use as avatars within the community as well as private messaging.

Why not make your new profile now ?

For more information, please read the official staff help pages here

Happy Answering, and all the best
Chεεrs

Friday, 7 November 2008

Malware - the important bits

The following is an unofficial warning concerning Malware

Yahoo! Answers community members are strongly urged to check links carefully prior to clicking them within the community. As many users are aware, some malicious and harmful links have been posted within the community which could cause harm to your computer system. Please do not click links you do not fully trust 100 %.

Users who believe the may have downloaded malware as a result of clicking a link within Yahoo! Answers should ensure they are protected. If you do not have anti-virus software, Chεεrs recommends AVG 8.O (Free) at http://free.avg.com/.

Once again, not all links are dangerous, however please be aware that this is present within the community, and do not click links that appear to have no relevance to the question or no answer has been provided.

If you have any questions please visit
http://suggestions.yahoo.com/detail/?prop=answers&fid=118033

All the best
Chεεrs

Saturday, 5 July 2008

Illegal / Community guidelines

The low-down - when does an answer violate the community guidelines, and when does it break the law ?

When it comes to reporting unsuitable content within the community of Yahoo! Answers, you are helping to keep the community safe and pleasant for other community members.

Users have two options when reporting content.

- Does the content breach the community guidelines
- Is the content illegal

So what's the difference ?

Yahoo! Answers asks that all community members follow these community guidelines, and staff often post helpful blogs concerning such guidelines within the official Yahoo! Answers staff blog. Such content does not break the law, yet is simply frowned upon and is not necessary within the community. Remember, if it's too rude to say to a stranger, it's too rude for Yahoo! Answers.

So what is breaking the law ?

The law is used in society to maintain order. However some users might not realise how law relateds to Yahoo! Answers. Users should only report very serious content that requires urgent attention as illegal. Such content is generally removed quickly from the community and investigated by the Yahoo! Answers customer care team, so don't use it lightly. Breaking the law is not acceptable, and includes extreme harassment (this can include bullying), racism, threats, blackmail, fraud sites and harm to minors and so forth.

Some common example of questions and how they should be reported:

What is my favourite colour?

Reason for reporting: Chatting
Violation of the community guidelines

Want to make money from home - go to this website
Either

Reason for reporting: Solicitation - a trusted site, yet advertising and not asking a question
Violation of the community guidelines

Or

A known fraud or dangerous site that could trick users into spending money
Reason for reporting: Illegal

I want to kill myself

Reason for reporting: Illegal
Such content needs to be removed to protect the use involved

If in doubt, report the content as a violation of the community guidelines, and provide a reason for reporting.

All the best
Chεεrs

Tuesday, 24 June 2008

Y! Answers not adding up ?

Been doing great over the last few weeks ? Racking in some best answers ? Well then, you'll have a great best answer percentage to be proud off.

So that's a best answer percentage of 22 % against 77 % - but don't percentages always add to 100 % ?



Not to worry. This in in a way is a small glitch within the system that causes your overall best answer percentage to be rounded down to 99 %, after all having a best answer percentage of 99.638934 % would be a bit excessive :)

If you want some good news, it's rounded up on your avatar roll-out menu, but ssshhhh, I didn't tell you...

All the best
Chεεrs